Service Technician (Entry Level and Experienced)

Michelin is hiring!

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Full Job Description

   Overall Function

• Service customer product as specified on the customer order.
• Work with the highest regard for personal safety and the safety of others.
• Assume full ownership of position function, with understanding of role in relation to the success of the Service Center.
• Provide valued input and observations for customer service and operational improvement.
• Continuously improve on the knowledge of products and services offered by Solideal Onsite Service.

Main Duties and Responsibilities

• In House and Onsite installation of material handling tires utilizing a hydraulic tire press.
• Dismounts and mounts tires as specified by the customer order.
• Must display effective time management capabilities.
• Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
• Report to the Service Manager immediately: Material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
• Other duties as assigned.

Direction Received

• The position requires an individual who can work independently, in addition to, ability to follow accurate, specific, and technical instructions. Direction will be provided by the Regional Service Manager and/or Operations Manager as needed.

Required Skills

• High School diploma or equivalent.
• Must have a valid driver’s license and clean driving record.
• Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process.
• Must be able to lift up to 100 pounds with mechanical assistance ie; forklift, Lift table, Lift Gate etc.
• Must be able to pass background check at appropriate stage consistent with state law as a condition of an offer of employment.
• Previous experience in an industrial environment and/or mechanical aptitude preferred but not required.
• Knowledge of MS Office Suite (Word, Excel, etc.) software applications. ERP system knowledge a plus but not required.
• Exhibit strong attention to detail, initiative, critical thinking, and leadership skills.
• Ability to effectively communicate with customers on a professional level regarding product and business operations.
• Punctual, reliable, and willing to work overtime as required.

Provided Training

• Product and Services offered by Solideal Onsite Service
• Proper Tire Mounting Procedures
• Customer Service, Safety/ISO Training
• Urethane flat-proofing process
• Hydraulic Tire Presses and related tooling
• Urethane Flat-Proofing Equipment
• Required Computer and Smart Phone Usage
• Safe and Responsible driving.
• Exposure to various noises and hot/cold conditions at customer locations (indoor/outdoor). Periodically exposed to fumes or airborne particles.
• Company policies and procedures

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift with weekly overtime after 40 hours
• Day shift(start times may vary)

Application Question(s):

• Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process.

License/Certification:

• Driver's License (Required)

Inspire Motion for Life: Apply Today!

As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries—from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.

MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we’ve been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.

Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com.

This position is not available for immigration sponsorship.

Get in the driver’s seat and be on your way to a meaningful professional journey!